Digital Icons

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Digital Icons

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Delivery & Returns

Delivery

Every order is printed to order and dispatched within 1-3 working days.

UK: FREE tracked delivery (Evri, Royal Mail or FedEx), usually 1-3 working days after dispatch.

EU, USA, Canada, Switzerland and Norway: £20 tracked express.

Japan, South Korea, China, Hong Kong and Singapore: £25 tracked express.

Rest of the world: £30 tracked express.

Orders outside the UK may have import duties or taxes charged by your country, paid by the receiver. If anything unusual shows on your tracking, please contact us and we'll look into it straight away.

Returns

You can return unused items in their original condition within 14 days of delivery for a refund or exchange. Please contact us first so we can give you the return address.

Return postage is paid by the buyer unless the item is faulty or we sent the wrong item.

Personalised and custom-made items (custom names, sizes or designs) can't be returned unless they are faulty.

Refunds are made to the original payment method once the return reaches us.

Damaged or faulty items

If your item arrives damaged or faulty, send us a photo within 14 days of delivery at digitalicons@outlook.com and we'll replace it or refund you. Your statutory rights are not affected.

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